Terms and Conditions - Gardener Lambeth
Welcome to Gardener Lambeth. These Terms and Conditions govern your use of our services and outline the rules and regulations for using our gardening solutions. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully before engaging with our services.
1. Introduction
These terms set out the legally binding agreements between you and Gardener Lambeth. They outline the rights and responsibilities of both parties and ensure a clear understanding of the services provided.
2. Services Provided
Gardener Lambeth offers a comprehensive range of gardening services, including but not limited to:
- Lawn maintenance and mowing
- Tree pruning and trimming
- Garden landscaping and design
- Planting and soil preparation
- Weed control and pest management
2.1 Scope of Services
Our services are tailored to meet the specific needs of each client. Whether it's a small garden or a large estate, we ensure high-quality standards and customer satisfaction.
2.2 Service Availability
Services are available from Monday to Saturday, 8 AM to 6 PM. We strive to accommodate your scheduling needs and provide flexible appointment times.
3. Payment Terms
All payments for services rendered are due within 14 days of invoice issuance. Accepted payment methods include:
- Bank transfer
- Credit/debit cards
- Cash payments
Late payments may incur additional fees as outlined in our Late Payment Policy.
4. Cancellation Policy
You may cancel or reschedule our services up to 24 hours before the scheduled appointment without incurring any penalties. Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee.
5. Liability
Gardener Lambeth strives to provide the best possible service. However, we are not liable for any indirect or consequential damages arising from the use of our services, except in cases of gross negligence or willful misconduct.
Clients are responsible for informing us of any specific requirements or potential hazards on their property prior to service commencement.
6. Insurance
We maintain comprehensive liability insurance to cover any accidents or damages that may occur during the provision of our services. A copy of our insurance certificate is available upon request.
7. Client Responsibilities
Clients are expected to:
- Provide clear access to the property during the scheduled service times
- Communicate any specific requirements or concerns in advance
- Ensure that pets are secured and do not interfere with the gardening activities
8. Changes to Terms and Conditions
Gardener Lambeth reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of London, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of London.
10. Privacy Policy
We are committed to protecting your privacy. Any personal information collected during the provision of our services will be handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.
11. Termination
Gardener Lambeth reserves the right to terminate services with immediate effect if a client breaches these Terms and Conditions. In such cases, no refunds will be provided for services not rendered.
12. Force Majeure
We are not liable for any failure to perform our obligations under these Terms and Conditions due to circumstances beyond our reasonable control, including natural disasters, acts of government, or other unforeseen events.
13. Intellectual Property
All content provided by Gardener Lambeth, including designs, plans, and written materials, remain the intellectual property of the company. Unauthorized use or distribution of this content is prohibited.
14. Feedback and Complaints
We value your feedback and strive to address any concerns promptly. Please communicate any complaints or suggestions to our customer service team for resolution.
15. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid under any applicable law, the remaining provisions shall continue in full force and effect.
16. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Gardener Lambeth regarding the use of our services and supersede all prior agreements and understandings.
By engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.